Effective Lawyering Requires Emotional Intelligence and Active Listening
As part of our series of blogs on lawyering and professionalism, we’re highlighting a recent law journal article from the Cardozo Journal of Conflict Resolution. Client-Centered Communication: How Effective Lawyering Requires Emotional Intelligence, Active Listening, and Client Choice (link via Westlaw, 22 Cardozo J. Conflict Resol. 199) by Heather Heavin and Michaela Keet provides a deep dive into the topic with many great references.
Active listening is a skill applicable across many professions. Check out this article and video on active listening from Mind Tools for extra practice and future reference.