Culturally Effective Communication – How to Avoid Saying the Wrong Thing

Across all legal employers, organizations are constantly striving to enhance diversity. Sometimes individuals can experience a workplace ‘diversity setback’ simply by saying the wrong thing. Vernā A. Myers, a nationally-known expert on diversity and inclusion, has authored a little book that can help you or someone else avoid such a setback.

What If I Say the Wrong Thing? 25 Habits for Culturally Effective People [Find it] walks you through some commonly encountered situations that require culturally effective communication, and suggests ways to handle them with grace and ease. Myers tackles situations involving communication with people from other cultures, ethnicities, genders, generations, physical abilities, races, sexual orientations, experiences, and backgrounds.

Like many ABA books, What If I Say the Wrong Thing? is formatted for bite-sized information, making it a quick read, perfect for your lunch or commute.