News and information useful to Cleveland-Marshall College of Law students, faculty and staff.

I Need IT Help—What to Do

Do you have an issue with a software program? Maybe your device is not connecting to the Wifi. If so, for these and other issues you can contact our crack IT team located in the library. Tech Help is available throughout the law school and law library.

How to get Tech Help:

The Tech Help Request form is your best way to reach the IT team. However, you can also call them at (216) 523-7555 or email them at for a problem that you need IT to fix or for general questions.

Finally, you can follow IT on twitter @cmlawit for the latest IT updates and outages.


Cliff Maslovsky, Technology Support Specialist


Email Notifications – Health Care Law

Bloomberg BNA makes it easy to stay up-to-date with the current trends and latest legal developments in health care law. As law students, this can help you focus in on seminar paper and note topic ideas. You can set email notifications for twelve specific reports. Some of the top titles include–

  • BNA’s Health Care Daily Report – Coverage of major federal and state legislative, regulatory, legal, and industry developments in the health care field. Published each business day.
  • BNA’s Health Care Fraud Report – Coverage of federal and state health care fraud and abuse issues in Medicare, Medicaid, and the private insurance industry. Published every other week.
  • BNA’s Health Care Policy Report – Coverage of federal, state, and private-sector health care policy, with special attention to Medicaid and related programs. Published each week.
  • Health Insurance Report – Coverage of regulatory, legislative, and legal developments affecting the health insurance industry at the federal and state level. Published each week.
  • BNA’s Health Law Reporter – Coverage of legal developments in health care, including cases, federal and state legislation, federal rules, and enforcement trends. Published each week.
  • BNA’s Medicare Report – Coverage of legislative, regulatory, and legal developments affecting the Medicare program. Published each week.

To set up email notifications, log onto Bloomberg Law, click BNA Law Reports, then Manage Email Notifications for BNA Law Reports.

Email Closings: Not as Simple as they Seem

emailAll of us write countless emails each year. According to The Atlantic, the average person actually writes the equivalent of a short novel in emails during that time period. Because of the sheer quantity of emails most people send, it makes sense that time and effort should be devoted to developing proper electronic communication skills.

A recent article on  focused on one particular aspect of email communication – the valediction or closing. It discussed the dos and don’ts of email closings. Substituting a formal “Sincerely” or “Best” with “xoxo” was one of these don’ts. Believe it or not, it is pretty common for people to sign emails with hugs and kisses even in the professional world. In my opinion, it seems that the prevalence of using such an emotional valediction stems from believing that your colleagues are friends first and coworkers second.

While it seems that many people would recognize that including “xoxo” in an email is inappropriate, there are many aspects of email signature lines that are not so clear cut. For example, there is a great deal of disagreement over how much or how little should be included in a signature line. Should you try to limit your signature to three lines or should you include a link to every one of your websites in addition to all of your contact information? What types of things are useful additions to a signature? An article from The Economist focuses particularly on the use of legal disclaimers in signatures. It concludes that they should be removed because they have no binding legal force and sometimes distract readers.  As discussed on, lines such as “Please consider the environment before printing” and “Sent from my iPhone” are also often seen as overloading emails with additional unessential content.  Despite these attacks on many standard signature line conventions, if you sincerely do believe in the sentiment your line conveys go ahead and keep using it. Just be ready for some people to be put off by this added information.

Finally, remember that in some cases a signature line is simply not required. Reiterating all of your contact information is not necessary for routine inter-office responses and correspondence with friends. Save yourself a headache on these emails and just leave out the signature.

For more information on the correct usage of email in the legal discipline, check out the following books:

  1. Maximize your Lawyer Potential : Professionalism and Business Etiquette for Law Students and Lawyers  [KF319 .M37 2009]
  2. The Lawyer’s Guide to Marketing on the Internet [KF316.5 .S57 2007]
  3. Writing and drafting in legal practice [OhioLink]

Be Aware: Email Changes on Dec. 20th

Starting on December 20th, all student emails will be hosted by a new Microsoft service called Engage365. Several changes will take place because of this. The most obvious change will be that your email ending will change to All of your messages will be transferred from your old account to this new system around January 1st. Your previous C|M|LAW account and contents will remain accessible through the end of the 2013 Spring Semester and you will still be able to send messages from it to notify contacts of your new address.

For more information please visit Information Technology’s webpage on the migration. There is also a FAQ page to address basic questions and concerns. Additional information on this transfer process will be sent out via email in the weeks to come.

HeinOnline Alerts: Email Notification of New Articles in a Journal

Like reading law review and journal articles on HeinOnline?  HeinOnline’s pdf format looks just like the book and is often easier to read than the Lexis and Westlaw versions.  Now you can get emails whenever new articles appear in your favorite journals. Or, you can get emails whenever there are new results to your search, similar to the Alerts on Lexis and Westlaw, or a Google Alert.  This is accomplished by setting up your own MyHein account.  Click here to view a MyHein User’s Guide.You can also bookmark articles and store the bookmarks in your MyHein account.  (Thanks to the HeinOnline Blog).

Here’s how to do it:

  • Go to HeinOnline.
  • Create an account by:
    • clicking on the Law Journal Library (link on the left), then click on the MyHein Tab at the top.
    • click on Create an Account (on the left, underneath the grey box that says Login)
  • Once you are logged in with your MyHein  account, browse to the journal you are interested in, using the alphabetical list.  Click on the journal title, and you will see a link that says Create eTOC alert, which you click on to create the alert.


To create an alert for a search, After you run a search, scroll to the bottom of the results and select the “Save to MyHein Search Queries” from the drop down menu that says “Save to MyHein Bookmarks” (with the grey Save button next to it).  See  MyHein User’s Guide.